Processing Your Order

1-3 business days*

*For handmade and final sale items our processing time might slightly increase

Shipping your Order

Worldwide shipping 🌍 (with an exception of a few countries)

Parcel arrival time and shipping rates may vary based on your location:

Method	✈	Estimated delivery	Price
Standard		5 - 19	FREE
Standard		7 - 24	12 Eur

Tracking Your Order

You will receive a confirmation e-mail when your order is shipped. Where possible we will provide with a tracking number and instructions to track your parcel.

You can also track your order by clicking on the link below:

Track your order 

Failed Deliveries

In some rare occasions international deliveries might extend their expected allotted time. Whenever the expected time is exceeded and our tracking system shows that your parcel is still on the way, we kindly ask for patience in receiving your order. When an item(s) is (are) not received within 60 days from the moment of purchase we officially consider this delivery as failed and we offer a 100% refund for the missing item(s).

 Simple Moderne offers a FREE 14 day return/refund policy to create a care-free online shopping experience

How to apply for Return/Refund?

• Simply fill in our  Return Form and select your desired option. You can choose to return for Refund, Replacement/Resize or a Store Credit.

Regular Returns:

You simply do not like the item you have purchased, or it does not fit you the way you want. Please fill in the return request form, indicating your desired outcome. The return item(s) should be reported for return within 14 days from the confirmed delivery date. If you are receiving several different parcels, please treat each request individually. 

Replacement Returns:

Use this option to request size exchange or if you wish to have some other item instead of the one ordered. You can also request for a store credit which you can use for the purchase of any other desired item. 

Defected/Wrong Items:

We use high levels of control during the manufacturing, packing and shipping. Yet, in the unfortunate case you have received a defective or a wrong item, we are happy to take full responsibility. We kindly ask you for your collaboration by providing us with photographic evidence and detailed description together with your return form so we can handle your request appropriately. 

Order Cancellation:

We can cancel your order up until 12 hours from the time of transaction processing. When items have been handed over to shipment handlers, order cancellation is no longer available. For approved cancelled orders the return amount will always be deducted by 10% transaction costs.

Irregular Returns:

For returns that do not fall under the conditions above, but will still be accepted (e.g.approved late registration or arrival), we may apply up to 25% restocking fee, per our assessment.

Return Shipping:

The buyer is responsible for paying return shipping costs for Regular or Replacement returns.

If your shipped items are worth more than 75 EUR/USD, you should consider using a Track & Trace shipping service or obtain shipping insurance. We cannot guarantee receipt of your returned item(s), nor do we assume responsibility in return shipping issues. However, we will always try to assist in overcoming any problem you may encounter.

Size Conversion Chart

Measurements

One Size Items

Suitable for S-XL (unless specified otherwise)

Footwear

Processing Your Order

1-3 business days*

*For handmade and final sale items our processing time might slightly increase

Shipping your Order

Worldwide shipping 🌍 (with an exception of a few countries)

Parcel arrival time and shipping rates may vary based on your location:

Method	✈	Estimated delivery	Price
Standard		5 - 19	FREE
Standard		7 - 24	12 Eur

Tracking Your Order

You will receive a confirmation e-mail when your order is shipped. Where possible we will provide with a tracking number and instructions to track your parcel.

You can also track your order by clicking on the link below:

Track your order 

Failed Deliveries

In some rare occasions international deliveries might extend their expected allotted time. Whenever the expected time is exceeded and our tracking system shows that your parcel is still on the way, we kindly ask for patience in receiving your order. When an item(s) is (are) not received within 60 days from the moment of purchase we officially consider this delivery as failed and we offer a 100% refund for the missing item(s).

 Simple Moderne offers a FREE 14 day return/refund policy to create a care-free online shopping experience

How to apply for Return/Refund?

• Simply fill in our  Return Form and select your desired option. You can choose to return for Refund, Replacement/Resize or a Store Credit.

Regular Returns:

You simply do not like the item you have purchased, or it does not fit you the way you want. Please fill in the return request form, indicating your desired outcome. The return item(s) should be reported for return within 14 days from the confirmed delivery date. If you are receiving several different parcels, please treat each request individually. 

Replacement Returns:

Use this option to request size exchange or if you wish to have some other item instead of the one ordered. You can also request for a store credit which you can use for the purchase of any other desired item. 

Defected/Wrong Items:

We use high levels of control during the manufacturing, packing and shipping. Yet, in the unfortunate case you have received a defective or a wrong item, we are happy to take full responsibility. We kindly ask you for your collaboration by providing us with photographic evidence and detailed description together with your return form so we can handle your request appropriately. 

Order Cancellation:

We can cancel your order up until 12 hours from the time of transaction processing. When items have been handed over to shipment handlers, order cancellation is no longer available. For approved cancelled orders the return amount will always be deducted by 10% transaction costs.

Irregular Returns:

For returns that do not fall under the conditions above, but will still be accepted (e.g.approved late registration or arrival), we may apply up to 25% restocking fee, per our assessment.

Return Shipping:

The buyer is responsible for paying return shipping costs for Regular or Replacement returns.

If your shipped items are worth more than 75 EUR/USD, you should consider using a Track & Trace shipping service or obtain shipping insurance. We cannot guarantee receipt of your returned item(s), nor do we assume responsibility in return shipping issues. However, we will always try to assist in overcoming any problem you may encounter.

Size Conversion Chart

Measurements

One Size Items

Suitable for S-XL (unless specified otherwise)

Footwear

Processing Your Order

1-3 business days*

*For handmade and final sale items our processing time might slightly increase

Shipping your Order

Worldwide shipping 🌍 (with an exception of a few countries)

Parcel arrival time and shipping rates may vary based on your location:

Method	✈	Estimated delivery	Price
Standard		5 - 19	FREE
Standard		7 - 24	12 Eur

Tracking Your Order

You will receive a confirmation e-mail when your order is shipped. Where possible we will provide with a tracking number and instructions to track your parcel.

You can also track your order by clicking on the link below:

Track your order 

Failed Deliveries

In some rare occasions international deliveries might extend their expected allotted time. Whenever the expected time is exceeded and our tracking system shows that your parcel is still on the way, we kindly ask for patience in receiving your order. When an item(s) is (are) not received within 60 days from the moment of purchase we officially consider this delivery as failed and we offer a 100% refund for the missing item(s).

 Simple Moderne offers a FREE 14 day return/refund policy to create a care-free online shopping experience

How to apply for Return/Refund?

• Simply fill in our  Return Form and select your desired option. You can choose to return for Refund, Replacement/Resize or a Store Credit.

Regular Returns:

You simply do not like the item you have purchased, or it does not fit you the way you want. Please fill in the return request form, indicating your desired outcome. The return item(s) should be reported for return within 14 days from the confirmed delivery date. If you are receiving several different parcels, please treat each request individually. 

Replacement Returns:

Use this option to request size exchange or if you wish to have some other item instead of the one ordered. You can also request for a store credit which you can use for the purchase of any other desired item. 

Defected/Wrong Items:

We use high levels of control during the manufacturing, packing and shipping. Yet, in the unfortunate case you have received a defective or a wrong item, we are happy to take full responsibility. We kindly ask you for your collaboration by providing us with photographic evidence and detailed description together with your return form so we can handle your request appropriately. 

Order Cancellation:

We can cancel your order up until 12 hours from the time of transaction processing. When items have been handed over to shipment handlers, order cancellation is no longer available. For approved cancelled orders the return amount will always be deducted by 10% transaction costs.

Irregular Returns:

For returns that do not fall under the conditions above, but will still be accepted (e.g.approved late registration or arrival), we may apply up to 25% restocking fee, per our assessment.

Return Shipping:

The buyer is responsible for paying return shipping costs for Regular or Replacement returns.

If your shipped items are worth more than 75 EUR/USD, you should consider using a Track & Trace shipping service or obtain shipping insurance. We cannot guarantee receipt of your returned item(s), nor do we assume responsibility in return shipping issues. However, we will always try to assist in overcoming any problem you may encounter.

Size Conversion Chart

Measurements

One Size Items

Suitable for S-XL (unless specified otherwise)

Footwear

Processing Your Order

1-3 business days*

*For handmade and final sale items our processing time might slightly increase

Shipping your Order

Worldwide shipping 🌍 (with an exception of a few countries)

Parcel arrival time and shipping rates may vary based on your location:

Method	✈	Estimated delivery	Price
Standard		5 - 19	FREE
Standard		7 - 24	12 Eur

Tracking Your Order

You will receive a confirmation e-mail when your order is shipped. Where possible we will provide with a tracking number and instructions to track your parcel.

You can also track your order by clicking on the link below:

Track your order 

Failed Deliveries

In some rare occasions international deliveries might extend their expected allotted time. Whenever the expected time is exceeded and our tracking system shows that your parcel is still on the way, we kindly ask for patience in receiving your order. When an item(s) is (are) not received within 60 days from the moment of purchase we officially consider this delivery as failed and we offer a 100% refund for the missing item(s).

 Simple Moderne offers a FREE 14 day return/refund policy to create a care-free online shopping experience

How to apply for Return/Refund?

• Simply fill in our  Return Form and select your desired option. You can choose to return for Refund, Replacement/Resize or a Store Credit.

Regular Returns:

You simply do not like the item you have purchased, or it does not fit you the way you want. Please fill in the return request form, indicating your desired outcome. The return item(s) should be reported for return within 14 days from the confirmed delivery date. If you are receiving several different parcels, please treat each request individually. 

Replacement Returns:

Use this option to request size exchange or if you wish to have some other item instead of the one ordered. You can also request for a store credit which you can use for the purchase of any other desired item. 

Defected/Wrong Items:

We use high levels of control during the manufacturing, packing and shipping. Yet, in the unfortunate case you have received a defective or a wrong item, we are happy to take full responsibility. We kindly ask you for your collaboration by providing us with photographic evidence and detailed description together with your return form so we can handle your request appropriately. 

Order Cancellation:

We can cancel your order up until 12 hours from the time of transaction processing. When items have been handed over to shipment handlers, order cancellation is no longer available. For approved cancelled orders the return amount will always be deducted by 10% transaction costs.

Irregular Returns:

For returns that do not fall under the conditions above, but will still be accepted (e.g.approved late registration or arrival), we may apply up to 25% restocking fee, per our assessment.

Return Shipping:

The buyer is responsible for paying return shipping costs for Regular or Replacement returns.

If your shipped items are worth more than 75 EUR/USD, you should consider using a Track & Trace shipping service or obtain shipping insurance. We cannot guarantee receipt of your returned item(s), nor do we assume responsibility in return shipping issues. However, we will always try to assist in overcoming any problem you may encounter.

Size Conversion Chart

Measurements

One Size Items

Suitable for S-XL (unless specified otherwise)

Footwear

Processing Your Order

1-3 business days*

*For handmade and final sale items our processing time might slightly increase

Shipping your Order

Worldwide shipping 🌍 (with an exception of a few countries)

Parcel arrival time and shipping rates may vary based on your location:

Method	✈	Estimated delivery	Price
Standard		5 - 19	FREE
Standard		7 - 24	12 Eur

Tracking Your Order

You will receive a confirmation e-mail when your order is shipped. Where possible we will provide with a tracking number and instructions to track your parcel.

You can also track your order by clicking on the link below:

Track your order 

Failed Deliveries

In some rare occasions international deliveries might extend their expected allotted time. Whenever the expected time is exceeded and our tracking system shows that your parcel is still on the way, we kindly ask for patience in receiving your order. When an item(s) is (are) not received within 60 days from the moment of purchase we officially consider this delivery as failed and we offer a 100% refund for the missing item(s).

 Simple Moderne offers a FREE 14 day return/refund policy to create a care-free online shopping experience

How to apply for Return/Refund?

• Simply fill in our  Return Form and select your desired option. You can choose to return for Refund, Replacement/Resize or a Store Credit.

Regular Returns:

You simply do not like the item you have purchased, or it does not fit you the way you want. Please fill in the return request form, indicating your desired outcome. The return item(s) should be reported for return within 14 days from the confirmed delivery date. If you are receiving several different parcels, please treat each request individually. 

Replacement Returns:

Use this option to request size exchange or if you wish to have some other item instead of the one ordered. You can also request for a store credit which you can use for the purchase of any other desired item. 

Defected/Wrong Items:

We use high levels of control during the manufacturing, packing and shipping. Yet, in the unfortunate case you have received a defective or a wrong item, we are happy to take full responsibility. We kindly ask you for your collaboration by providing us with photographic evidence and detailed description together with your return form so we can handle your request appropriately. 

Order Cancellation:

We can cancel your order up until 12 hours from the time of transaction processing. When items have been handed over to shipment handlers, order cancellation is no longer available. For approved cancelled orders the return amount will always be deducted by 10% transaction costs.

Irregular Returns:

For returns that do not fall under the conditions above, but will still be accepted (e.g.approved late registration or arrival), we may apply up to 25% restocking fee, per our assessment.

Return Shipping:

The buyer is responsible for paying return shipping costs for Regular or Replacement returns.

If your shipped items are worth more than 75 EUR/USD, you should consider using a Track & Trace shipping service or obtain shipping insurance. We cannot guarantee receipt of your returned item(s), nor do we assume responsibility in return shipping issues. However, we will always try to assist in overcoming any problem you may encounter.

Size Conversion Chart

Measurements

One Size Items

Suitable for S-XL (unless specified otherwise)

Footwear

Processing Your Order

1-3 business days*

*For handmade and final sale items our processing time might slightly increase

Shipping your Order

Worldwide shipping 🌍 (with an exception of a few countries)

Parcel arrival time and shipping rates may vary based on your location:

Method	✈	Estimated delivery	Price
Standard		5 - 19	FREE
Standard		7 - 24	12 Eur

Tracking Your Order

You will receive a confirmation e-mail when your order is shipped. Where possible we will provide with a tracking number and instructions to track your parcel.

You can also track your order by clicking on the link below:

Track your order 

Failed Deliveries

In some rare occasions international deliveries might extend their expected allotted time. Whenever the expected time is exceeded and our tracking system shows that your parcel is still on the way, we kindly ask for patience in receiving your order. When an item(s) is (are) not received within 60 days from the moment of purchase we officially consider this delivery as failed and we offer a 100% refund for the missing item(s).

 Simple Moderne offers a FREE 14 day return/refund policy to create a care-free online shopping experience

How to apply for Return/Refund?

• Simply fill in our  Return Form and select your desired option. You can choose to return for Refund, Replacement/Resize or a Store Credit.

Regular Returns:

You simply do not like the item you have purchased, or it does not fit you the way you want. Please fill in the return request form, indicating your desired outcome. The return item(s) should be reported for return within 14 days from the confirmed delivery date. If you are receiving several different parcels, please treat each request individually. 

Replacement Returns:

Use this option to request size exchange or if you wish to have some other item instead of the one ordered. You can also request for a store credit which you can use for the purchase of any other desired item. 

Defected/Wrong Items:

We use high levels of control during the manufacturing, packing and shipping. Yet, in the unfortunate case you have received a defective or a wrong item, we are happy to take full responsibility. We kindly ask you for your collaboration by providing us with photographic evidence and detailed description together with your return form so we can handle your request appropriately. 

Order Cancellation:

We can cancel your order up until 12 hours from the time of transaction processing. When items have been handed over to shipment handlers, order cancellation is no longer available. For approved cancelled orders the return amount will always be deducted by 10% transaction costs.

Irregular Returns:

For returns that do not fall under the conditions above, but will still be accepted (e.g.approved late registration or arrival), we may apply up to 25% restocking fee, per our assessment.

Return Shipping:

The buyer is responsible for paying return shipping costs for Regular or Replacement returns.

If your shipped items are worth more than 75 EUR/USD, you should consider using a Track & Trace shipping service or obtain shipping insurance. We cannot guarantee receipt of your returned item(s), nor do we assume responsibility in return shipping issues. However, we will always try to assist in overcoming any problem you may encounter.

Size Conversion Chart

Measurements

One Size Items

Suitable for S-XL (unless specified otherwise)

Footwear

Processing Your Order

1-3 business days*

*For handmade and final sale items our processing time might slightly increase

Shipping your Order

Worldwide shipping 🌍 (with an exception of a few countries)

Parcel arrival time and shipping rates may vary based on your location:

Method	✈	Estimated delivery	Price
Standard		5 - 19	FREE
Standard		7 - 24	12 Eur

Tracking Your Order

You will receive a confirmation e-mail when your order is shipped. Where possible we will provide with a tracking number and instructions to track your parcel.

You can also track your order by clicking on the link below:

Track your order 

Failed Deliveries

In some rare occasions international deliveries might extend their expected allotted time. Whenever the expected time is exceeded and our tracking system shows that your parcel is still on the way, we kindly ask for patience in receiving your order. When an item(s) is (are) not received within 60 days from the moment of purchase we officially consider this delivery as failed and we offer a 100% refund for the missing item(s).

 Simple Moderne offers a FREE 14 day return/refund policy to create a care-free online shopping experience

How to apply for Return/Refund?

• Simply fill in our  Return Form and select your desired option. You can choose to return for Refund, Replacement/Resize or a Store Credit.

Regular Returns:

You simply do not like the item you have purchased, or it does not fit you the way you want. Please fill in the return request form, indicating your desired outcome. The return item(s) should be reported for return within 14 days from the confirmed delivery date. If you are receiving several different parcels, please treat each request individually. 

Replacement Returns:

Use this option to request size exchange or if you wish to have some other item instead of the one ordered. You can also request for a store credit which you can use for the purchase of any other desired item. 

Defected/Wrong Items:

We use high levels of control during the manufacturing, packing and shipping. Yet, in the unfortunate case you have received a defective or a wrong item, we are happy to take full responsibility. We kindly ask you for your collaboration by providing us with photographic evidence and detailed description together with your return form so we can handle your request appropriately. 

Order Cancellation:

We can cancel your order up until 12 hours from the time of transaction processing. When items have been handed over to shipment handlers, order cancellation is no longer available. For approved cancelled orders the return amount will always be deducted by 10% transaction costs.

Irregular Returns:

For returns that do not fall under the conditions above, but will still be accepted (e.g.approved late registration or arrival), we may apply up to 25% restocking fee, per our assessment.

Return Shipping:

The buyer is responsible for paying return shipping costs for Regular or Replacement returns.

If your shipped items are worth more than 75 EUR/USD, you should consider using a Track & Trace shipping service or obtain shipping insurance. We cannot guarantee receipt of your returned item(s), nor do we assume responsibility in return shipping issues. However, we will always try to assist in overcoming any problem you may encounter.

Size Conversion Chart

Measurements

One Size Items

Suitable for S-XL (unless specified otherwise)

Footwear

Processing Your Order

1-3 business days*

*For handmade and final sale items our processing time might slightly increase

Shipping your Order

Worldwide shipping 🌍 (with an exception of a few countries)

Parcel arrival time and shipping rates may vary based on your location:

Method	✈	Estimated delivery	Price
Standard		5 - 19	FREE
Standard		7 - 24	12 Eur

Tracking Your Order

You will receive a confirmation e-mail when your order is shipped. Where possible we will provide with a tracking number and instructions to track your parcel.

You can also track your order by clicking on the link below:

Track your order 

Failed Deliveries

In some rare occasions international deliveries might extend their expected allotted time. Whenever the expected time is exceeded and our tracking system shows that your parcel is still on the way, we kindly ask for patience in receiving your order. When an item(s) is (are) not received within 60 days from the moment of purchase we officially consider this delivery as failed and we offer a 100% refund for the missing item(s).

 Simple Moderne offers a FREE 14 day return/refund policy to create a care-free online shopping experience

How to apply for Return/Refund?

• Simply fill in our  Return Form and select your desired option. You can choose to return for Refund, Replacement/Resize or a Store Credit.

Regular Returns:

You simply do not like the item you have purchased, or it does not fit you the way you want. Please fill in the return request form, indicating your desired outcome. The return item(s) should be reported for return within 14 days from the confirmed delivery date. If you are receiving several different parcels, please treat each request individually. 

Replacement Returns:

Use this option to request size exchange or if you wish to have some other item instead of the one ordered. You can also request for a store credit which you can use for the purchase of any other desired item. 

Defected/Wrong Items:

We use high levels of control during the manufacturing, packing and shipping. Yet, in the unfortunate case you have received a defective or a wrong item, we are happy to take full responsibility. We kindly ask you for your collaboration by providing us with photographic evidence and detailed description together with your return form so we can handle your request appropriately. 

Order Cancellation:

We can cancel your order up until 12 hours from the time of transaction processing. When items have been handed over to shipment handlers, order cancellation is no longer available. For approved cancelled orders the return amount will always be deducted by 10% transaction costs.

Irregular Returns:

For returns that do not fall under the conditions above, but will still be accepted (e.g.approved late registration or arrival), we may apply up to 25% restocking fee, per our assessment.

Return Shipping:

The buyer is responsible for paying return shipping costs for Regular or Replacement returns.

If your shipped items are worth more than 75 EUR/USD, you should consider using a Track & Trace shipping service or obtain shipping insurance. We cannot guarantee receipt of your returned item(s), nor do we assume responsibility in return shipping issues. However, we will always try to assist in overcoming any problem you may encounter.

Size Conversion Chart

Measurements

One Size Items

Suitable for S-XL (unless specified otherwise)

Footwear

Processing Your Order

1-3 business days*

*For handmade and final sale items our processing time might slightly increase

Shipping your Order

Worldwide shipping 🌍 (with an exception of a few countries)

Parcel arrival time and shipping rates may vary based on your location:

Method	✈	Estimated delivery	Price
Standard		5 - 19	FREE
Standard		7 - 24	12 Eur

Tracking Your Order

You will receive a confirmation e-mail when your order is shipped. Where possible we will provide with a tracking number and instructions to track your parcel.

You can also track your order by clicking on the link below:

Track your order 

Failed Deliveries

In some rare occasions international deliveries might extend their expected allotted time. Whenever the expected time is exceeded and our tracking system shows that your parcel is still on the way, we kindly ask for patience in receiving your order. When an item(s) is (are) not received within 60 days from the moment of purchase we officially consider this delivery as failed and we offer a 100% refund for the missing item(s).

 Simple Moderne offers a FREE 14 day return/refund policy to create a care-free online shopping experience

How to apply for Return/Refund?

• Simply fill in our  Return Form and select your desired option. You can choose to return for Refund, Replacement/Resize or a Store Credit.

Regular Returns:

You simply do not like the item you have purchased, or it does not fit you the way you want. Please fill in the return request form, indicating your desired outcome. The return item(s) should be reported for return within 14 days from the confirmed delivery date. If you are receiving several different parcels, please treat each request individually. 

Replacement Returns:

Use this option to request size exchange or if you wish to have some other item instead of the one ordered. You can also request for a store credit which you can use for the purchase of any other desired item. 

Defected/Wrong Items:

We use high levels of control during the manufacturing, packing and shipping. Yet, in the unfortunate case you have received a defective or a wrong item, we are happy to take full responsibility. We kindly ask you for your collaboration by providing us with photographic evidence and detailed description together with your return form so we can handle your request appropriately. 

Order Cancellation:

We can cancel your order up until 12 hours from the time of transaction processing. When items have been handed over to shipment handlers, order cancellation is no longer available. For approved cancelled orders the return amount will always be deducted by 10% transaction costs.

Irregular Returns:

For returns that do not fall under the conditions above, but will still be accepted (e.g.approved late registration or arrival), we may apply up to 25% restocking fee, per our assessment.

Return Shipping:

The buyer is responsible for paying return shipping costs for Regular or Replacement returns.

If your shipped items are worth more than 75 EUR/USD, you should consider using a Track & Trace shipping service or obtain shipping insurance. We cannot guarantee receipt of your returned item(s), nor do we assume responsibility in return shipping issues. However, we will always try to assist in overcoming any problem you may encounter.

Size Conversion Chart

Measurements

One Size Items

Suitable for S-XL (unless specified otherwise)

Footwear

Processing Your Order

1-3 business days*

*For handmade and final sale items our processing time might slightly increase

Shipping your Order

Worldwide shipping 🌍 (with an exception of a few countries)

Parcel arrival time and shipping rates may vary based on your location:

Method	✈	Estimated delivery	Price
Standard		5 - 19	FREE
Standard		7 - 24	12 Eur

Tracking Your Order

You will receive a confirmation e-mail when your order is shipped. Where possible we will provide with a tracking number and instructions to track your parcel.

You can also track your order by clicking on the link below:

Track your order 

Failed Deliveries

In some rare occasions international deliveries might extend their expected allotted time. Whenever the expected time is exceeded and our tracking system shows that your parcel is still on the way, we kindly ask for patience in receiving your order. When an item(s) is (are) not received within 60 days from the moment of purchase we officially consider this delivery as failed and we offer a 100% refund for the missing item(s).

 Simple Moderne offers a FREE 14 day return/refund policy to create a care-free online shopping experience

How to apply for Return/Refund?

• Simply fill in our  Return Form and select your desired option. You can choose to return for Refund, Replacement/Resize or a Store Credit.

Regular Returns:

You simply do not like the item you have purchased, or it does not fit you the way you want. Please fill in the return request form, indicating your desired outcome. The return item(s) should be reported for return within 14 days from the confirmed delivery date. If you are receiving several different parcels, please treat each request individually. 

Replacement Returns:

Use this option to request size exchange or if you wish to have some other item instead of the one ordered. You can also request for a store credit which you can use for the purchase of any other desired item. 

Defected/Wrong Items:

We use high levels of control during the manufacturing, packing and shipping. Yet, in the unfortunate case you have received a defective or a wrong item, we are happy to take full responsibility. We kindly ask you for your collaboration by providing us with photographic evidence and detailed description together with your return form so we can handle your request appropriately. 

Order Cancellation:

We can cancel your order up until 12 hours from the time of transaction processing. When items have been handed over to shipment handlers, order cancellation is no longer available. For approved cancelled orders the return amount will always be deducted by 10% transaction costs.

Irregular Returns:

For returns that do not fall under the conditions above, but will still be accepted (e.g.approved late registration or arrival), we may apply up to 25% restocking fee, per our assessment.

Return Shipping:

The buyer is responsible for paying return shipping costs for Regular or Replacement returns.

If your shipped items are worth more than 75 EUR/USD, you should consider using a Track & Trace shipping service or obtain shipping insurance. We cannot guarantee receipt of your returned item(s), nor do we assume responsibility in return shipping issues. However, we will always try to assist in overcoming any problem you may encounter.

Size Conversion Chart

Measurements

One Size Items

Suitable for S-XL (unless specified otherwise)

Footwear

Processing Your Order

1-3 business days*

*For handmade and final sale items our processing time might slightly increase

Shipping your Order

Worldwide shipping 🌍 (with an exception of a few countries)

Parcel arrival time and shipping rates may vary based on your location:

Method	✈	Estimated delivery	Price
Standard		5 - 19	FREE
Standard		7 - 24	12 Eur

Tracking Your Order

You will receive a confirmation e-mail when your order is shipped. Where possible we will provide with a tracking number and instructions to track your parcel.

You can also track your order by clicking on the link below:

Track your order 

Failed Deliveries

In some rare occasions international deliveries might extend their expected allotted time. Whenever the expected time is exceeded and our tracking system shows that your parcel is still on the way, we kindly ask for patience in receiving your order. When an item(s) is (are) not received within 60 days from the moment of purchase we officially consider this delivery as failed and we offer a 100% refund for the missing item(s).

 Simple Moderne offers a FREE 14 day return/refund policy to create a care-free online shopping experience

How to apply for Return/Refund?

• Simply fill in our  Return Form and select your desired option. You can choose to return for Refund, Replacement/Resize or a Store Credit.

Regular Returns:

You simply do not like the item you have purchased, or it does not fit you the way you want. Please fill in the return request form, indicating your desired outcome. The return item(s) should be reported for return within 14 days from the confirmed delivery date. If you are receiving several different parcels, please treat each request individually. 

Replacement Returns:

Use this option to request size exchange or if you wish to have some other item instead of the one ordered. You can also request for a store credit which you can use for the purchase of any other desired item. 

Defected/Wrong Items:

We use high levels of control during the manufacturing, packing and shipping. Yet, in the unfortunate case you have received a defective or a wrong item, we are happy to take full responsibility. We kindly ask you for your collaboration by providing us with photographic evidence and detailed description together with your return form so we can handle your request appropriately. 

Order Cancellation:

We can cancel your order up until 12 hours from the time of transaction processing. When items have been handed over to shipment handlers, order cancellation is no longer available. For approved cancelled orders the return amount will always be deducted by 10% transaction costs.

Irregular Returns:

For returns that do not fall under the conditions above, but will still be accepted (e.g.approved late registration or arrival), we may apply up to 25% restocking fee, per our assessment.

Return Shipping:

The buyer is responsible for paying return shipping costs for Regular or Replacement returns.

If your shipped items are worth more than 75 EUR/USD, you should consider using a Track & Trace shipping service or obtain shipping insurance. We cannot guarantee receipt of your returned item(s), nor do we assume responsibility in return shipping issues. However, we will always try to assist in overcoming any problem you may encounter.

Size Conversion Chart

Measurements

One Size Items

Suitable for S-XL (unless specified otherwise)

Footwear

Processing Your Order

1-3 business days*

*For handmade and final sale items our processing time might slightly increase

Shipping your Order

Worldwide shipping 🌍 (with an exception of a few countries)

Parcel arrival time and shipping rates may vary based on your location:

Method	✈	Estimated delivery	Price
Standard		5 - 19	FREE
Standard		7 - 24	12 Eur

Tracking Your Order

You will receive a confirmation e-mail when your order is shipped. Where possible we will provide with a tracking number and instructions to track your parcel.

You can also track your order by clicking on the link below:

Track your order 

Failed Deliveries

In some rare occasions international deliveries might extend their expected allotted time. Whenever the expected time is exceeded and our tracking system shows that your parcel is still on the way, we kindly ask for patience in receiving your order. When an item(s) is (are) not received within 60 days from the moment of purchase we officially consider this delivery as failed and we offer a 100% refund for the missing item(s).

 Simple Moderne offers a FREE 14 day return/refund policy to create a care-free online shopping experience

How to apply for Return/Refund?

• Simply fill in our  Return Form and select your desired option. You can choose to return for Refund, Replacement/Resize or a Store Credit.

Regular Returns:

You simply do not like the item you have purchased, or it does not fit you the way you want. Please fill in the return request form, indicating your desired outcome. The return item(s) should be reported for return within 14 days from the confirmed delivery date. If you are receiving several different parcels, please treat each request individually. 

Replacement Returns:

Use this option to request size exchange or if you wish to have some other item instead of the one ordered. You can also request for a store credit which you can use for the purchase of any other desired item. 

Defected/Wrong Items:

We use high levels of control during the manufacturing, packing and shipping. Yet, in the unfortunate case you have received a defective or a wrong item, we are happy to take full responsibility. We kindly ask you for your collaboration by providing us with photographic evidence and detailed description together with your return form so we can handle your request appropriately. 

Order Cancellation:

We can cancel your order up until 12 hours from the time of transaction processing. When items have been handed over to shipment handlers, order cancellation is no longer available. For approved cancelled orders the return amount will always be deducted by 10% transaction costs.

Irregular Returns:

For returns that do not fall under the conditions above, but will still be accepted (e.g.approved late registration or arrival), we may apply up to 25% restocking fee, per our assessment.

Return Shipping:

The buyer is responsible for paying return shipping costs for Regular or Replacement returns.

If your shipped items are worth more than 75 EUR/USD, you should consider using a Track & Trace shipping service or obtain shipping insurance. We cannot guarantee receipt of your returned item(s), nor do we assume responsibility in return shipping issues. However, we will always try to assist in overcoming any problem you may encounter.

Size Conversion Chart

Measurements

One Size Items

Suitable for S-XL (unless specified otherwise)

Footwear

Processing Your Order

1-3 business days*

*For handmade and final sale items our processing time might slightly increase

Shipping your Order

Worldwide shipping 🌍 (with an exception of a few countries)

Parcel arrival time and shipping rates may vary based on your location:

Method	✈	Estimated delivery	Price
Standard		5 - 19	FREE
Standard		7 - 24	12 Eur

Tracking Your Order

You will receive a confirmation e-mail when your order is shipped. Where possible we will provide with a tracking number and instructions to track your parcel.

You can also track your order by clicking on the link below:

Track your order 

Failed Deliveries

In some rare occasions international deliveries might extend their expected allotted time. Whenever the expected time is exceeded and our tracking system shows that your parcel is still on the way, we kindly ask for patience in receiving your order. When an item(s) is (are) not received within 60 days from the moment of purchase we officially consider this delivery as failed and we offer a 100% refund for the missing item(s).

 Simple Moderne offers a FREE 14 day return/refund policy to create a care-free online shopping experience

How to apply for Return/Refund?

• Simply fill in our  Return Form and select your desired option. You can choose to return for Refund, Replacement/Resize or a Store Credit.

Regular Returns:

You simply do not like the item you have purchased, or it does not fit you the way you want. Please fill in the return request form, indicating your desired outcome. The return item(s) should be reported for return within 14 days from the confirmed delivery date. If you are receiving several different parcels, please treat each request individually. 

Replacement Returns:

Use this option to request size exchange or if you wish to have some other item instead of the one ordered. You can also request for a store credit which you can use for the purchase of any other desired item. 

Defected/Wrong Items:

We use high levels of control during the manufacturing, packing and shipping. Yet, in the unfortunate case you have received a defective or a wrong item, we are happy to take full responsibility. We kindly ask you for your collaboration by providing us with photographic evidence and detailed description together with your return form so we can handle your request appropriately. 

Order Cancellation:

We can cancel your order up until 12 hours from the time of transaction processing. When items have been handed over to shipment handlers, order cancellation is no longer available. For approved cancelled orders the return amount will always be deducted by 10% transaction costs.

Irregular Returns:

For returns that do not fall under the conditions above, but will still be accepted (e.g.approved late registration or arrival), we may apply up to 25% restocking fee, per our assessment.

Return Shipping:

The buyer is responsible for paying return shipping costs for Regular or Replacement returns.

If your shipped items are worth more than 75 EUR/USD, you should consider using a Track & Trace shipping service or obtain shipping insurance. We cannot guarantee receipt of your returned item(s), nor do we assume responsibility in return shipping issues. However, we will always try to assist in overcoming any problem you may encounter.

Size Conversion Chart

Measurements

One Size Items

Suitable for S-XL (unless specified otherwise)

Footwear