ORDER PROCESSING TIME
Dear customers, please note that we work with small & exclusive production quantities and some of our products may require a longer processing/production time.
|DIRECTLY AVAILABLE||Prepared & posted within 1-3 business days|
|LIMITED AVAILABILITY||Prepared & posted within 7-14 business days|
Where possible, we indicate product availability on the item's product page. Product availability may change during ordering or processing. In case this happens, we kindly ask for your patience & understanding.
MIXED AVAILABILITY: If you have placed an order with some items directly available and others pending processing, we may either split your order and ship available items first or we may wait for your entire order to be ready.
ORDERS for SPECIAL EVENTS - if you wish to place an order to arrive for a certain date, please consult with us first, prior to ordering, so we can advice you on the possibilities.
By EU regulation, All our prices are TAX included!
WHERE DO WE SHIP FROM?
|European Union||Ship out from the Netherlands|
|United Kingdom||Ship out from the Netherlands and/or International Warehouse|
|United States/Australia/New Zealand/ Switzerland & Norway||Ship out from International Warehouse|
SHIPPING TIMES & PRICING
Our current destinations and their approximate delivery times:
|Country||Courier||Expected delivery times||EUR|
|The Netherlands||DPD||1-3 days||4,99|
Belgium, France, Denmark, Sweden
Italy, Portugal, Spain
|DPD/ UPS/ Post NL||2-7 days||12,99|
Czechia, Estonia, Hungary, Latvia, Luxembourg, Poland
|DPD/ Post NL/ DHL||4-8 days||12,99|
Ireland, Iceland, Lithuania, Romania, Greece, Finland
|Post NL||5-7 days||14,99|
|Australia||Post Australia||12-22 days||4,99|
|United Kingdom||Post NL/Royal Mail||7-18 days||4,99|
|United States||USPS||8-22 days||4,99|
|Swiss Post||12-22 days||4,99|
|Norway||Posten Norge||12-22 days||9,99|
Other Regions* Please consult us prior to placing your order via email@example.com.
Already have your order ID?
After your order has been posted you will be sent an e-mail with an unique Track & Trace Code and a tracking link. You can also check the status of your order or track your parcel directly through our website.
All purchases are insured for failed deliveries.
A customer is solely responsible for providing a correct shipping address where goods can be safely received.
If a parcel is diverted back to us or lost due to wrongly indicated address, we shall refund a customer purchase amount minus 10% of transaction costs.
Since most of our shipments require signature, we do not ship to P.O. boxes!
Please feel free to consult with our customer care team via: