Order processing

 Please allow 1-5 business days for order preparation (depending on direct product availability!).

UK via Royal Mail: 7-18 days
USA via DHL/FedEx/UPS 7-12 days
Australia: Post Australia 9-18 days
New Zealand: New Zealand Post 9-22 days
Netherlands via Post NL: 4-12 days
France via LaPoste/ ColisPrive: 7-14 days
Germany via MyHermes/ DHL: 7-14 days
Spain via Correos: 8-18 days
Denmark/Sweden via PostNord 14-20 days
Cyprus via Post NL: 14-18 days
Ireland via AnPost: 14-18 days
The rest of the Europe via standard mail: 7-18 days
Switzerland via Swiss Post 14-18 days

Please note that based on direct product availability and weight regulations your order might be split into a smaller parcels and sent separately. Each individual parcel will be provided it's unique track & trace code.

IMPORTANT NOTICE: Please note that currently  products from Our Punky & Gothy Mix Boutique can be shipped only within Euro zone. All other collections are being shipped worldwide.

Already have your order ID?

After your order has been posted you will be sent an e-mail with an unique Track & Trace Code and a tracking link. You can also check the status of your order or track your parcel directly through our website.


All purchases are insured for failed deliveries. 

A customer is solely responsible for providing a correct shipping address where goods can be safely received.

If a parcel is diverted back to us or lost due to wrongly indicated address, we shall refund a customer purchase amount minus 10% of transaction costs.

Since most of our shipments require signature, we do not ship to P.O. boxes!

Need Help?

Please feel free to consult with our customer care team via: