It's my second purchase in this website, and probably the last. Orders take too long to ship. In this case, Simple Moderne informed me that the shipping was initiated, but the courier only got it 13 DAYS AFTER! I only got my order 26 days after ordering. The delivery it's not flexible, the only thing that is possible is to get it deliver to your neighbor...
Regarding the quality of the items, I think the price is not fair. Quality is definitely below part!!! (I hope this review gets posted, since usually they don't!)
Dear Ana,
We appreciate you taking the time to share your feedback, and we're truly sorry to hear about your experience.
Regarding the shipping delay, we understand your frustration and apologize for any inconvenience caused. We want to clarify that you chose the free economy shipping option, which typically has a delivery window of 14-18 days. Unfortunately, as stated during checkout, this option does not provide flexibility in delivery arrangements, such as choosing specific delivery dates or locations.
We also want to address your concerns about the quality of our items. We price our products based on various factors, including production costs, materials used, and market standards. While we strive to provide high-quality items at fair prices, we're disappointed to hear that our products did not meet your expectations.
Please know that we take customer feedback seriously, and we will use your comments to improve our services in the future.
If you have any further questions or concerns, please don't hesitate to reach out to us directly. We value your business and hope to have the opportunity to serve you better in the future.
Best regards,
Simple Moderne Team
It's my second purchase in this website, and probably the last. Orders take too long to ship. In this case, Simple Moderne informed me that the shipping was initiated, but the courier only got it 13 DAYS AFTER! I only got my order 26 days after ordering. The delivery it's not flexible, the only thing that is possible is to get it deliver to your neighbor...
Regarding the quality of the items, I think the price is not fair. Quality is definitely below part!!!
Love these trousers, with the faux skirt front it is chic and you can edge it up by opening the zipper however you like it!
Great flowy material and fits great!! 🖤🖤
I totally love this skirt, which has arrived a few days ago. Very pretty, very comfortable!
Las botas son preciosas, muy diferentes a lo que puedes encontrar en otras tiendas más convencionales.
Buen material y acabado.
El servicio al cliente estupendo. Muy rápidos en las respuestas.
El pedido llegó a mi país en unos días y además con un regalo sorpresa estupendo.
Volveré a comprar
Trui is niet dik. Dus kan deze heel lang door dragen. Valt mooi. En weer eens wat anders dan standaard
Precies zoals op de foto. Ik vind het prachtig. Draag normaal M/L. De maat valt voor mij prima.
Wat een mooie broek is dit. Soepele stof. Ik draag normaal M/L, De maat is prima. Echt een broek die je nergens anders koopt.
Very edgy looking and a nice design. Fits true to size, nice and comfortable to wear.
Very nice pant suit. Fits true to size. Very elegant and cool. Good sturdy material and well made. I get compliments every time I wear it.
Very nice outfit . It took a long time to be delivered. No information was offered but once I emailed and asked about it I then got informed quickly.
A great versatile coat. Classic or funky, love it!gorgeous fabric and quality item. Won’t date. Love love love!!!