Import Duties & Customs

NO EXTRA IMPORT DUTIES AT DELIVERY.

International shopping should be simple — not come with an unexpected bill when your parcel arrives.

For customers in the European Union, United States, Australia and Canada, Simple Moderne handles applicable import duties, tariffs and customs-related charges on your behalf through our shipping partners.

WHAT DOES THIS MEAN FOR YOU?

If you're ordering from:

European Union · United States · Australia · Canada

you should not be asked to pay additional import duties or customs fees when your parcel is delivered.

We take care of these charges as part of getting your order to you.

WHAT ABOUT TAXES?

Taxes and import duties are not always the same thing.

Where local taxes need to be collected separately — for example, applicable sales tax — these will be clearly shown during checkout before you complete your order.

There should be no unexpected customs or import-duty bill at delivery for the destinations covered above.

WHAT IF A COURIER ASKS ME TO PAY?

If a courier unexpectedly asks you to pay an import duty or customs charge, please contact us before making the payment.

Send us:

• Your order number

• A screenshot or copy of the payment request

• The name of the courier

We'll check it with our shipping partner and help resolve the issue.

SHOP INTERNATIONALLY. WITHOUT THE GUESSWORK.

Tracked & insured shipping. Import duties handled where covered. No unnecessary surprises.

That's how we want international shopping with Simple Moderne to feel. 🖤